AceCasino's Terms and Conditions – Fully in Bengali

1 General Terms and Conditions

AceCasino (hereinafter referred to as "we", "our", or "the platform") is an online gaming platform operated under a valid license. This Terms and Conditions AceCasino serves as a legal agreement between the platform and its members.

These terms and conditions may be updated from time to time. In case of changes, a notice will be sent to your registered email and the update date will be published on the website. If you continue to use the platform after changes, you are deemed to have accepted the new terms.

AceCasino's Terms and Conditions In compliance with Bangladesh and applicable international law. In case of any dispute, guidance from our licensing authority is final.

2 Account Registration & Verification

To open an account with AceCasino, you must meet the following conditions:

• Age minimum 18 years must be. AceCasino is strictly prohibited for minors.
• Each person maximum One account may open. Opening multiple accounts is strictly prohibited.
• The name, date of birth, email, and phone number provided during registration must be completely accurate and genuine.
• Your account password must be kept completely confidential. Do not share your password with anyone.

KYC (Know Your Customer) verification: Before withdrawal or if a specified limit is exceeded, AceCasino may request documents for identity verification. Typically, a copy of a national ID or passport and a bank statement or utility bill may be required. Withdrawal may be temporarily suspended until verification is complete.

3 Bonuses & Promotions

AceCasino offers various bonuses and promotions. Each bonus has its own terms and conditions, which are clearly stated on the bonus offer page.

• Welcome Bonus: Applicable to first deposit of new members only. Each member receives the welcome bonus once.
• Wagering requirement: To withdraw bonus funds, you must complete a specific number of turnovers (typically 20x–35x the bonus).
• Bonus validity: Each bonus has a specific validity period. Unused bonuses will be forfeited upon expiration.
• Game Restrictions: Some bonuses are applicable only to specific games. A list of applicable games will be provided in the bonus offer.
• Cashback: Cashback bonuses are typically credited as usable balance and have lower wagering requirements.

AceCasino reserves the right to modify, suspend, or cancel bonus offers at any time. If bonus abuse is detected (such as claiming bonuses from multiple accounts), the bonus will be forfeited from the relevant account.

4 Payment Policy

AceCasino is committed to ensuring secure and fast payments. Key deposit and withdrawal rules are outlined below:

Deposit:

• Deposits are typically credited to your account instantly.
• Minimum deposit amount depends on the applicable payment method.
• You can deposit via Mobile Banking, bank transfer, and digital wallets.
• You must use payment methods registered in your name only.

Withdrawal:

• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification must be completed before withdrawal.
• Deposit and withdrawal may be subject to the same method requirement.
• See minimum and maximum withdrawal limits on the Payment page.
• To withdraw from bonus balance, you must meet wagering requirements.

5 Gaming Rules

All games on AceCasino are provided by trusted software providers, and each game's outcome is determined by RNG (Random Number Generator) technology, which is completely fair and verifiable.

• Each game has its own rules and payout rate (RTP) published on the game page.
• Due to technical issues affecting game results, AceCasino reserves the right to void that round.
• If your internet connection is interrupted, game results are saved on the server and will be visible upon reconnection.
• Winnings obtained through a bug or error in gaming software will be considered void.
• In Live Casino games, the dealer's decision is final, but complaints can be filed for technical errors.

6 Prohibited Activities

The following activities are strictly prohibited on AceCasino, and violations will result in strict action:

• Multiple accounts: Opening multiple accounts under the same person is strictly prohibited.
• Bonus abuse: Using multiple accounts or false identity to claim bonuses is prohibited.
• Fraud: Attempting to influence game outcomes using any software, bot, or automated tool is strictly prohibited.
• Money laundering: Using AceCasino for money laundering is strictly prohibited and subject to legal action.
• Hacking: Attempting to breach platform security or access another member's account is prohibited.
• Criminal activity: Using AceCasino for any illegal purpose is strictly prohibited.

If evidence of prohibited activities is found, AceCasino will immediately suspend or permanently close the account, forfeit the balance, and report to law enforcement if necessary.

7 Privacy & Security

AceCasino prioritizes the protection of your personal information above all else. Our Terms and ConditionsKey privacy points are outlined below:

• All your data is securely stored with SSL/TLS encryption.
• AceCasino never sells your personal information to third parties.
• Limited information may be shared with trusted partners for payment processing and KYC verification.
• Required information may be provided to regulatory authorities in case of legal obligation.
• For detailed information, our Privacy Policy Read.

8 Responsible Gaming

AceCasino believes gaming should be a healthy form of entertainment. Excessive gaming can be harmful, so we actively encourage responsible gaming.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a loss limit for a specific period yourself.
• Cooling-off period: For temporary breaks, you can suspend your account for a specified period.
• Self-Exclusion: A permanent self-exclusion feature is available for long-term breaks from gaming.
• Reality Check: Gaming time and spending reminders will be sent periodically.

If you feel gaming is becoming a problem, contact our support team immediately. For details, see our Responsible Gaming See page.

9 Account Closure & Suspension

AceCasino reserves the right to suspend or close accounts in the following circumstances:

• This Terms and Conditions If evidence of violation is found.
• If suspected of fraudulent activity or money laundering.
• If multiple accounts or fraudulent identity information is detected.
• Upon directive from the regulatory authority.
• When an account remains inactive for an extended period (typically 12 months).

Members can request account closure through our support team at any time. Before closure, valid balance withdrawal will be allowed, unless forfeited due to rule violations.

10 Terms Amendment

AceCasino may at any time Terms and Conditions reserves the right to modify partially or entirely. In case of modification:

• Notice will be sent to the registered email.
• The update date will be published on the website.
• For significant changes, consent will be obtained when you log in.

Continued use of AceCasino after changes indicates acceptance of the new terms. If you object to the new terms, request account closure.

11 Contact and Dispute Resolution

For any questions, complaints, or disputes, please contact our customer support team first. We are always committed to resolving issues amicably.

• Live Chat: Available 24/7 on website and app.
• Email: [email protected] (typically answered within 24 hours).
• FAQ: For FAQs, our FAQ Page See.

If support does not resolve your issue, you have the right to appeal to our licensing authority. AceCasino reviews all valid complaints with complete impartiality.